Employability Skills - 2nd Year Question Bank MCQ
1 The plumber ------d------ the pipes yesterday.
a. repair
b. repaired
c. was repair
d. was repaired
2 Kumar ------d---- a good carpenter.
a. are
b. can
c. be
d. is
3. Come tomorrow and fix the door know This sentence is -----b--- ----.
a. interrogative
b. imperative
c. exclamatory
d. none
4. How effective the CTS training has been! This sentence is - -----a------.
a. exclamatory
b. imperative
c. declarative
d. none
5. While addressing your boss, you should be ------c------.
a. impolite
b. informal
c. formal
d. none
6. The customer requested the lady executive to display the different mobile phone models. The customer asked----c--- to mention the cost of the mobiles too.
a. him
b. his
c. her
c. It
7. The ITI Principal called Manoj. The Principal asked ---a--- to show ---a-- hall ticket for the CTS examination.
a. him, his
b. him, her
c. her, his
d. her, him
8. Hi, how are you? What’s up? – These are examples of -------b-----.
a. inormal communication
b. informal communication
c. polite communication
d. none
9. How do you come to work? What is your qualification? – These are examples of ---a---------.
a.formal communication
b.informal communication
c.impolite communication
d.Improper communication
10. If you meet your supervisor in the grocery store, you will -----c------.
a. turn your face and go away
b. run to him/her and hug him/her
c. greet him/her formally
d.greet him/her informally
11.When you borrow a screwdriver from a trainee, you should say, ‘--------
a) Give me your screwdriver
b) Can you give me your screw driver?
c) What a nice screwdriver you have!
d) Spare me your screwdriver
Answer: B
12.The company asked the carpenter to design a box with the
given dimensions. When it was approved, he made many
more -------------- for the company
a) box
b) cabinets
c) boxes
d) numbers
Answer: C
13) Magnificent, large, thin, lengthy, square, bright, sharp, hard
– are examples of ------------.
a) describing words
b) action words
c) pronouns
d) naming words
Answer: A
14) Table, wire, socket, cable, hammer, nail, pipe, motor,
refrigerator – are examples of ------------.
a) action words
b) pronouns
c) describing words
d) naming words
Answer: D
15) Fix, measure, pull, lift, grind, mix, operate – are examples
of -----------.
a) pronouns
b) action words
c) describing words
d) naming words
Answer: B
16) Commas, full stops, question marks – are examples of ------
------.
a) design
b) punctuation marks
c) formal communication
d) none
Answer: B
17) You are requested to complete the given assignment by
Monday. This is an example of ----------------.
a) impolite communication
b) formal communication
c) informal communication
d) oral communication
Answer: B
18) Gestures, facial expressions, eye contact are examples of -
-----------.
a) verbal communication
b) non-verbal communication
c) acting skills
d) communication skills
Answer: B
19) I have received complaints about workplace safety.
Please check them immediately and share the details with
me. This is an example of ------------.
a) casual communication
b) formal workplace communication
c) informal communication
d) informal workplace communication
Answer: B
a. repair
b. repaired
c. was repair
d. was repaired
2 Kumar ------d---- a good carpenter.
a. are
b. can
c. be
d. is
3. Come tomorrow and fix the door know This sentence is -----b--- ----.
a. interrogative
b. imperative
c. exclamatory
d. none
4. How effective the CTS training has been! This sentence is - -----a------.
a. exclamatory
b. imperative
c. declarative
d. none
5. While addressing your boss, you should be ------c------.
a. impolite
b. informal
c. formal
d. none
6. The customer requested the lady executive to display the different mobile phone models. The customer asked----c--- to mention the cost of the mobiles too.
a. him
b. his
c. her
c. It
7. The ITI Principal called Manoj. The Principal asked ---a--- to show ---a-- hall ticket for the CTS examination.
a. him, his
b. him, her
c. her, his
d. her, him
8. Hi, how are you? What’s up? – These are examples of -------b-----.
a. inormal communication
b. informal communication
c. polite communication
d. none
9. How do you come to work? What is your qualification? – These are examples of ---a---------.
a.formal communication
b.informal communication
c.impolite communication
d.Improper communication
10. If you meet your supervisor in the grocery store, you will -----c------.
a. turn your face and go away
b. run to him/her and hug him/her
c. greet him/her formally
d.greet him/her informally
11.When you borrow a screwdriver from a trainee, you should say, ‘--------
a) Give me your screwdriver
b) Can you give me your screw driver?
c) What a nice screwdriver you have!
d) Spare me your screwdriver
Answer: B
12.The company asked the carpenter to design a box with the
given dimensions. When it was approved, he made many
more -------------- for the company
a) box
b) cabinets
c) boxes
d) numbers
Answer: C
13) Magnificent, large, thin, lengthy, square, bright, sharp, hard
– are examples of ------------.
a) describing words
b) action words
c) pronouns
d) naming words
Answer: A
14) Table, wire, socket, cable, hammer, nail, pipe, motor,
refrigerator – are examples of ------------.
a) action words
b) pronouns
c) describing words
d) naming words
Answer: D
15) Fix, measure, pull, lift, grind, mix, operate – are examples
of -----------.
a) pronouns
b) action words
c) describing words
d) naming words
Answer: B
16) Commas, full stops, question marks – are examples of ------
------.
a) design
b) punctuation marks
c) formal communication
d) none
Answer: B
17) You are requested to complete the given assignment by
Monday. This is an example of ----------------.
a) impolite communication
b) formal communication
c) informal communication
d) oral communication
Answer: B
18) Gestures, facial expressions, eye contact are examples of -
-----------.
a) verbal communication
b) non-verbal communication
c) acting skills
d) communication skills
Answer: B
19) I have received complaints about workplace safety.
Please check them immediately and share the details with
me. This is an example of ------------.
a) casual communication
b) formal workplace communication
c) informal communication
d) informal workplace communication
Answer: B
20) Greetings help you to ------------.
a) establish a connection with someone you meet in
formal and informal situations.
b) establish a connection with someone you meet in
formal situations.
c) establish a connection with someone you meet in
informal situations.
d) establish cordial relationship
Answer: A
a) establish a connection with someone you meet in
formal and informal situations.
b) establish a connection with someone you meet in
formal situations.
c) establish a connection with someone you meet in
informal situations.
d) establish cordial relationship
Answer: A
21) When you meet the instructor inside or outside the ITI, it is -
-----------.
a) always formal
b) always informal
c) formal inside the ITI
d) informal outside the ITI
Answer: A
22) In the context of an interview --------------- greetings is to be
used.
a) formal
b) informal
c) friendly
d) cordial
Answer: A
23) When you make an enquiry at a bank, it is ------------------
situation.
a) an informal
b) a formal
c) a friendly
d) a casual
Answer: B
24) During the COVID-19 pandemic, it is better to ------------------
-------- than shake hands, and say Namaste than --------------
----------.
a) hug, wave hands
b) wave hands, hug
c) hold hands, hug
d) none
Answer: B
25) A good --------------------------- helps to create a good first
impression.
a) family
b) friend
c) self-introduction
d) all of the above
Answer: C
26) We may have to introduce colleagues, peers and superiors
in ------------------------------ context.
a) self-introduction
b) informal
c) formal
d) official
Answer: C
27) A quick self-introduction is called ---------------.
a) elevation pitch
b) elevator tone
c) elevator pitch
d) elevation tone
Answer: C
28) When you attend a friend's wedding with your father, you
may have to introduce your father to your friend and your
friend to your father. What kind of situation is it?
a) elevator pitch
b) formal
c) informal
d) elevation tone
Answer: C
29) As a customer sales executive in an electrical appliances
showroom, your greetings and introduction of your
instructor to your supervisor shall be _______
a) descriptive
b) formal
c) informal
d) elevator tone
Answer: B
30) --------------------- are persons with very good behaviour,
achievements and lead as an example.
a) customer service executives
b) sales supervisors
c) ITI instructors
d) role models
Answer: D
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